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Step 1. Right-click on the Windows icon and select "Device Manager".
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Update WD Device Driver from Device Manager: And everything shall work fine with your WD My Passport Ultra drive.
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Step 8. Find and download the correct WD device driver and install it on your PC.Īfter this, restart your computer. Paste it into a browser and search for the correct device driver. Right-click the top Value and click "Copy". Go to the Details tab, set Property to "Hardware Ids". Right-click on Unknown or not working WD external hard drive, select "Properties". See if the WD external hard drive is shown as an "Unknown" device.
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Find and expand Disk Drivers, Portable Devices, Universal Serial USB Controllers, or Other devices. Right-click on the Windows icon and select "Device Manager". Connect the problematic WD external hard drive to your PC. So the best way is to update its driver via the following three paths: When the WD Passport drive is not working, it might be caused by the outdated device drivers. Update WD External Device Driver & Reinstall BUS Controllers
When you see your hard drive, push the USB completely into the USB port. Wait for the WD hard drive to show up in File Explorer. Plug the USB cable halfway through any one of your computer's USB ports. According to a user's feedback on a forum, in this "bizarre way", his computer successfully recognized the external hard drive. This method is more like a temporary solution.
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If your files were missing, move to Part 3 and apply reliable data recovery software to bring back all your WD external hard drive data.įix 3.
My passport for mac 1tb walmart how to#
As long as your Disk Management can detect it, you can apply this tool to fix the corrupted file system and bad sectors on WD hard drive.įollow to see how to fix corrupted system files and bad sectors on WD device:Īfter this, you can check the drive. Your computer may not even able to detect it from File Explorer.ĮaseUS partition manager software with its Check File System feature can help. If the system files are corrupted or the WD device contains bad sectors, Windows disk management may detect it as "*Others" or RAW. Fix Corrupted File System/Bad SectorĪpplies to: Fix WD passport external hard drive not showing up due to file system error or bad sectors. After this, restart your PC and check if you can visit the WD external hard drive in Windows File Explorer. If the WD drive has already been assigned with a letter, click "Change" to choose another letter for it. Click "Add", set a new drive letter to assign to the WD external drive, and click "OK". Right-click on WD drive which fails to show up and choose "Change Drive Letter and Paths.". Press Win + R keys, type diskmgmt.msc in the Run dialog, click "OK" to open Disk Management.
You can change or add a new drive letter so to make WD passport detectable and accessible again in Windows PC: If your WD displays as "New Volume" with no drive letter in Disk Management, it won't show up in File Explorer. Add New Drive Letter to Make WD Passport External Hard Drive Showing UpĪpplies to: Fix WD passport external hard drive not showing up due to the drive letter confliction. Fix WD My Passport External Hard Drive Not Showing Up ErrorĬheck the state of your not showing up or not detected WD My Passport Ultra external hard drive and refer to the right fix to make your drive work normally again. Step 2. In Disk Management, locate and check the state of your WD external hard drive. Step 1. Press Windows + R keys, type diskmgmt.msc in the Run box, and click "OK". Follow steps here to check the state of your WD external hard drive in Disk Management: Check The State of WD External Hard Disk in Disk ManagementĬonnect the WD external hard drive to your computer via the USB cable. So how to fix these errors and make your WD Passport Ultra external hard drive show up on PC again? Follow through the tutorials below to get rid of this issue immediately. WD External Disk Not Recognized Hard Drive Not Showing Up SSD Not Showing